Updated: Jun 4, 2020
Dealing with an employment dispute or personal grievance can be tough. It makes sense to have an experienced representative to support you. We know the rights and obligations of everyone involved so can provide sound advice, keep interactions professional and can identify and negotiate the best possible outcome for you. But what is the cost?
‘No win, no fee’
Many employment advocates advertise ‘no win, no fee’. What this means is that they will not charge for their help unless they get a pay-out from the negotiations, in which case they will take a percentage. On the surface this may seem like a good deal however there are pitfalls to this pricing structure:
The percentage they take is high - it is often upwards of 30% of the settlement plus GST. Receiving only two thirds of your pay-out may seem better than nothing when you’re starting out, but it is money that is supposed to be compensating you – the victim – and can be heart-breaking to have to lose out on when you’ve endured so much. Also, they wouldn’t have taken you on as a client unless they were certain you would receive a pay-out, so it’s likely you have a strong case and should expect compensation anyway.
Some advocates may drag out issues and push for more formal proceedings than are necessary in order to get a higher pay-out (and therefore increase their own fees). This is often not necessary and not in the best interest of the client. The longer the dispute takes to resolve, the more prolonged the stress is for everyone.
In contrast to no win, no fee, if you're an employer some employment advocates charge ongoing subscription fees and lock you into a contract. This may seem like a cost-saver in terms of getting 'unlimited' support, however when it comes to resolving disputes, they aren't necessarily representing your best interests as they get paid the same subscription fee whether they get the best outcome or not. Unfortunately these advocates are not going to be as motivated to put in the time required and this may lead to the suggestion that you settle with the other side for more money than you should.
Is there a better way?
In short, yes. At bossed Employment Representatives we start by giving you a free consultation, to discuss the options for resolving your case and the likelihood of success. If bossed goes on to represent you in the dispute our pricing structure is as follows:
If you are an employee making a personal grievance claim against your employer, you will not pay for our help and we will not take a percentage of any pay-out. Instead we will negotiate payment for our services (your representation costs) into any settlement between you and your employer. This means you will receive your full compensation and our fees will be paid by your ex-employer separately – a win-win situation for you.
For employers we charge an hourly rate unless agreed otherwise. As well as representing employers in disputes, we offer other employment relations services so employers may wish to have us on the books or just call us when required. Either way we guarantee to be fair and honest. Employers can trust that bossed only get paid for the actual work that we do – no subscription fees, no long-term contracts.
Whether you’re an employee or an employer you can trust that bossed will make every effort to resolve your dispute as quickly and painlessly as possible whilst also ensuring you get the best outcome. There is no advantage to us or our clients to drag things out, or to settle too quickly, the process will take as long as it needs to take. When your issue is fairly resolved it means you can move on with your life and we can move onto helping the next person who needs us.
For any enquiries or a FREE consultation call us on 0800 bossed